Order Processing Time
All orders are processed within 1-3 business days. Processing includes payment verification, picking, packing, and preparing your order for shipment. During holidays or promotional periods, processing times may be extended. We strive to ship your order promptly and will notify you via email or SMS with updates.
Shipping Destinations
We currently ship to all states and territories within the United States. Due to our multi-brand, multi-warehouse fulfillment model, items in a single order may be shipped separately from different locations. You may receive multiple packages with individual tracking numbers. Please review the estimated delivery times for each item at checkout.
Delivery Time
Once shipped, orders typically arrive within 5-10 business days. Delivery times may vary depending on destination, carrier, and unforeseen factors such as weather or logistics delays. Remote or rural areas may require additional transit time. We appreciate your understanding.
Shipping Fees
We offer free standard ground shipping on all orders with no minimum purchase required.
If you choose expedited shipping or special delivery services at checkout, additional fees will apply and will be clearly displayed before you complete your order.
Order Tracking
After your order ships, you will receive an email with tracking information. You can track your packages via our website or directly through the carrier’s tracking system. If you do not receive tracking details, please contact our customer support team for assistance.
Holiday Shipping
During peak holiday seasons, order processing and shipping times may be longer due to increased demand. We recommend placing your orders early to ensure timely delivery. Please check our website for holiday shipping cut-off dates and updates.
Shipping Issues & Support
If your package is delayed, lost, or damaged during transit, please contact our customer service immediately. We will assist you in resolving the issue to ensure a satisfactory outcome.
Once your order has shipped, cancellations or changes are generally not possible. If you need to modify or cancel an order, please contact us as soon as possible, and we will do our best to assist.
Freight Shipping
Large or heavy items that meet certain weight or dimension criteria will be shipped via freight service. The carrier will contact you to schedule a convenient delivery time. Please ensure your contact information is up to date and that someone is available to receive the delivery.